How to Contact the Red Cross for Assistance
Call (877) 272-7337 (toll-free within the continental United States) if you are:
-
An Active Duty service member stationed in the United States or overseas, or a family member residing with them,
-
A family member of an active duty service member who does not reside in the service member’s household,
-
A Department of Defense Civilian assigned overseas and family members residing with them,
-
A member of the National Guard or Reserves,
-
A recruiter, MEPS military personnel,
-
A Veteran
When calling the Red Cross, please provide as much of the following information about the service member as is known:
-
Full name
-
Rank/rating
-
Branch of service (Army, Navy, Air Force, Marines, Coast Guard or DoD Civilian or contractor)
-
Social Security Account number
-
Date of Birth
-
Military address
-
For deployed service members only: Information about the deployed unit and home base unit











